01
Defined terms
Make the contract readable and make key definitions consistent across marketing and checkout.
Legal framework
Refund policy
A production refund policy must clarify purchased digital services, consumer rights, cooling-off rules by jurisdiction, exceptional refunds, chargebacks and dispute handling.
Important
Production disclosure required.
These are specification placeholders, not legal advice or legally operative agreements.
AXIOM is a concept. A real firm must have competent counsel draft and approve this document before accepting customers or payments.
02
Customer rights
Disclose exclusions, refunds, complaints, evidence, privacy and relevant consumer protections.
03
Version history
Record accepted policy version, effective dates, and immutable audit history.